Our expertise lies in helping new-comers to the restaurant business put in place a viable organization. From creating restaurant concepts and menus, to hiring and training kitchen staff, front of house management and server team, we provide entrepreneurs with the customer service knowledge, mechanics and strategies they need to be successful in running their day-to-day operations.
Operating
Our goals is to create with franchisees partnerships for mutual success. To this end, we have developed a comprehensive franchise program that include:
- Business plan
- Financial projections
- Organizational structure
- Supervisory program
- Operations manual
- Training program
- Support program
- Standardized Procedures and forms
Prior to the restaurant opening, our franchise Operating Consultants and Training Teams stand by the franchisees' staff to provide them with all the operating procedures and support to help them run the restaurant opening monthly and maximize operations.
Training
Within the Ghia Group, our employees at all levels benefit from a range of training programs provided to help them improve their skills.
These programs cover a variety of topics including dealing with guests managing people, staffing organizing, preparing and handling food and drink and many other facets of restaurant management and operations.
